Policy

  1. WARRANTY TERMS! LAST UPDATED: 27th JULY 2022

    Invoice must be presented for warranty claim.


  2. .

    Warranty shall be rejected in case of burn / damage / Major scratches due to force seating/screwing of component / dropping.


  3. .

    Warranty shall be void if manufacturer seal / Warranty sticker is removed / tempered for any purpose.


  4. .

    Warranty will be expired if TECHSTORM close down operation in Pakistan.


  5. .

    Complete accessories, Box & Protective packing material inside is required for warranty claim.


  6. .

    Refund according to policy shall be issued if in case of discontinued / EOL (End of life) products under ONE YEAR LOCAL warranty ONLY.


  7. .

    All the transit charges are beared by customer if in case of international / extended / Limited warranty claim (only if such warranty is provided and must be mentioned on invoice)


  8. .

    TECHSTORM reserves the right to provide repair / refund / replacement / credit note in local warranty.


  9. .

    Customer shall accept the repair / replacement / credit note / refund whatever is provided by the manufacturer to us.


  10. .

    If any product purchased by us is used for crypto currency mining, its warranty shall be void & rejected.


  11. .

    Charges 20% will be deducted from invoice amount if in case of credit note / refund after 3 months and before 12 months. 50% if after 12 months until warranty expiry only if in case extended warranty was provided. (If in case of refund full refund shall only be provided if product comes under warranty with-in 3 months of purchase)


  12. .

    1 Year local warranty can only be claimed once for free, 2nd claim within 1 year is charged and so on also charged after 1 year in international /limited warranty if in case such warranty provided and mentioned on invoice.


  13. .

    We do not entertain any RMA request in local warranty due to misuse of our new products on USED POWER SUPPLY / UNSEALED/ CHEAP BRAND / REPAIRED / VERY OLD PSU, If in that case any fault arises user shall be responsible for it and RMA request shall be rejected.


  14. .

    TECHSTORM reserves the right to change these terms and conditions at any time without prior notice.


  15. .

    TECHSTORM shall not be held responsible for any loss.


  16. .

    In case of ban on Import in Pakistan, RMA request cannot be entartained under any sort of warranty Local / International / Limited / Extended ETC.